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As follow-up to a recent post regarding DMCC developer’s guide, I have found another very interesting and useful document on the same topic. It is a DevConnect publication called “Mastering Device, Media and Call Control Using Avaya DMCC Dashboard”. It’s not only a guide, it’s a whole tutorial that I think is a must have […]

This time I found a document that may be of interest to software developers, particularly anyone who would want to develop their own applications utilizing Avaya DMCC (formerly CMAPI) protocol. It is a very detailed white paper describing not only methods but also architectural, structural and functional aspects of DMCC call recording. Considering that this […]