Proactive Contact: How to change Digital Switch Trace Location to HP CPU

April 26 2010 by asaf in Proactive Contact, Troubleshooting |No Comments

Problem: When making a trace on the Digital Switch, large amounts of data collect quickly and may fill up the switch hard drive. Also, the switch does not have any “vi” capability for searching the trace output. Therefore, it may be advantageous to put the trace output directly on the HP cpu. This allows the […]

NTP time sync with Windows 2003

April 16 2010 by dwalin in Communication Manager, Troubleshooting |1 Comment

It is well known problem that Communication Manager cannot synchronize time with Windows 2003 Server machines over NTP. Here’s the workaround recommended by Avaya Tier 3 support engineers: The NTP client on the S8X00 server is rejecting the NTP server because it considers it as a not reliable source clock. The NTP server reports the […]