Mastering Device, Media and Call Control

As follow-up to a recent post regarding DMCC developer’s guide, I have found another very interesting and useful document on the same topic. It is a DevConnect publication called “Mastering Device, Media and Call Control Using Avaya DMCC Dashboard”. It’s not only a guide, it’s a whole tutorial that I think is a must have […]

Developer’s Guide to DMCC Recording

This time I found a document that may be of interest to software developers, particularly anyone who would want to develop their own applications utilizing Avaya DMCC (formerly CMAPI) protocol. It is a very detailed white paper describing not only methods but also architectural, structural and functional aspects of DMCC call recording. Considering that this […]

Voice Portal feature by protocol compatibility chart

Feature H.323 H.323 with SA8874 SIP Outbound calling using the Application Interface web service Partially supported No call progress information is available, so an application may start before a call is answered Supported Supported Blind transfer Supported Supported Supported Supervised transfer (also called consultative transfer) Operates like a blind transfer Note: The only supported VoiceXML […]

IP Endpoint Time To Service White Paper

Another useful document describes Time To Service feature implemented in CM 4.0+. With recent Avaya website overhaul it became practically impossible to find anything there, unless you’re a Certified Google Search Guru which I’m not. So better I’ll have it here where SEO works for me not against. Time To Service White Paper

Avaya IP Phones PoE data

Avaya Phone Power Class Max Allocated (Watts) 4601 2 7.0 4602+ 2 7.0 4610SW 2 7.0 4621SW 2 7.0 4622SW 2 7.0 4625SW 3 15.4 9610 2 7.0 9620 2 7.0 9630 2 7.0 9630G 2 7.0 9640 with SBM24 2 7.0 9650 2 7.0 1603 with PoE Adapter 2 7.0 1608 2 7.0 1616 […]